When someone dies, there can often be a number of government departments and agencies to notify.  For example, a passport or driving licence may need to be cancelled, or benefits stopped.  The “Tell Us Once” service is designed to make things simpler for you, by helping you give this information to government only once.

Once you have registered the death, the registrar will tell you about your options for using Tell Us Once.  These are:

• in person, by making an appointment with your local authority bereavement adviser
• by phone – the registrar will give you the phone number
• online

After you have used the Tell Us Once service, the relevant government departments and services will be contacted on your behalf.  Depending on your circumstances these may include:

• Adult Services (social care for adults)
• Children’s Services
• Council Housing
• Council Tax Office
• Disability and Carers Service
• DVLA (driving licence agency)
• HM Revenue and Customs (for Child Benefit, Tax Credits and personal taxation)
• Passport Service
• Pension Service

The information you give to the adviser is only passed on to the government departments that need to know.

More on this can be found here.